Most important nature or characteristics of communication are listed below:
Communication involves at least two persons-the sender and the receiver. The sender sends the message and is known as the communicator. The receiver receives the message and is known as communicate.
Communication is essentially a two way process. It does not merely means sending and receiving messages. It is not complete unless and until the message has been understood by the receiver in the same sense.
The basic purpose of communication is to create an understanding. The receiver should understand the message sent and should response accordingly.
Communication may take several forms e.g. order, instruction, report, queries etc. It may be verbal or written. It may be formal or informal.
Communication pervades all human relationship. It is essential in all type of organizational and at all levels of management.
Communication is influenced by the mood and thinking of the sender and receiver. The way a message is accepted depends upon the fact that which of the fine sensory organs of the receiver is active at that time.
Communication is not merely sending or receiving facts, expressed in words. It also involves ideas and emotions. A lot of communication is done through signs, symbols and gestures.
Communication is goal oriented and is effective only when there is congruence of goals of sender and receiver.
Communication sets up a link between facts, ideas, and thus helps the communicator and communicates to progress logically.
Communication to be effective derives knowledge from several sciences like-anthropology (study of body language), sociology (study of human behaviour), psychology (study of attitude) etc.