10 Ingredients for Building a Successful Team for Quality Improvement

Ten ingredients for building a successful team for quality improvement are as follows:

Team approaches need adequate planning. A certain period of investigation, reflection and soul searching is necessary before plunging into any team initiatives. Some companies may form the wrong kind of teams for a specific job in a hurry. Managers should examine their organisation’s goals, objectives and culture to evaluate its readiness to develop and support team-based initiatives.

Successful Team

Image Courtesy : blog.synergita.com/wp-content/uploads/2013/09/successful-team-building.jpg

Most organisations benefit by establishing a steering committee made up of a group of interested, committed line and staff managers together with a union representative if a union exists. The steering committee establishes initial policies and procedures and choose a person or persons to be the facilitators. If employees choose to join the team, they are given 8 to 16 hours of initial or concurrent training before or during the first few group meetings.

Usually, the facilitator or group leader will conduct the training. Teams are taught to use brainstorming and problem solving tools as well as skills in presentation techniques, group leadership and motivation.

Ten ingredients for a successful team for quality improvement are:

(i) Clarity in team goals

(ii) An improvement plan

(iii) Clearly defined roles

(iv) Clear communication

(v) Beneficial team behaviours

(vi) Well-defined decision procedures

(vii) Balanced participation

(viii) Established ground rules

(ix) Awareness of group process and

(x) Use of the scientific approach.

Self-managed teams (SMTs) represent the greatest challenge because the teams are empowered:

(i) Creating a work unit responsible for an entire task

(ii) Establishing specific measures of the work units’ output

(iii) Designing multi-skilled jobs

(iv) Creating internal management and co-ordination tasks

(v) Creating boundary management tasks

(vi) Establishing access to information and

(vii) Establishing support systems.

Submitted by : Dr. Liam, Category : Business, Tag : Business